Contact Us

This is the page to use if you want to reach the editorial team behind Crypto Casinos — to flag an error in a review, ask how a crypto casino bonus actually works, suggest a site we haven't covered, or query how we rank the operators listed on thecuretocancersummit.com. Messages reach the team through the contact form on this page, and they are read by people, not a bot.

One thing to get straight before you write: we are an independent comparison site, not a casino. We don't hold player funds, process deposits or withdrawals, issue bonuses, verify accounts or close them. If your issue is with an account at a specific operator, the fastest route is always that operator's own support channel. We can point you in the right direction, but we cannot move money or release a balance.

What we can actually help with

• Corrections. If a bonus figure, wagering requirement, coin list or licensing detail on this site is out of date or wrong, tell us which page and what's changed. This is the message type we act on fastest.
• Bonus terms questions. Playthrough multiples, max bet caps while a bonus is active, expiry windows, excluded games, cashback release schedules — if a term is confusing, we'll explain how it generally works and where to find it in the operator's T&Cs.
• Coverage requests. Suggest a crypto casino you think deserves a review, or a topic we've skipped — wallet setup, confirmation times, provably fair verification, RNG audits.
• Feedback on our rankings. Disagree with a placement? Tell us why. Reader arguments have changed our scoring criteria before.
• Press, partnership and advertising enquiries. Use the form and mark the subject clearly so it routes to the right person.
• Responsible gambling concerns. If something on this site reads as pressure or downplays risk, we want to hear it.

What we can't do — and who to contact instead

Your issue	Who handles it
Withdrawal delayed or pending	The casino's own support team — ask for the specific reason and any outstanding verification steps
Bonus not credited or already forfeited	The casino's support, quoting the promotion name and your deposit time
Account locked, restricted or closed	The casino, then its stated licensing body or dispute channel if unresolved
Identity verification (KYC) documents rejected	The casino's verification department
Crypto sent to a wrong address or wrong network	Your wallet provider or exchange — on-chain transactions are irreversible and we cannot recover them
Tax on winnings or crypto gains	A qualified tax professional. We give general information only, never advice
Whether you may legally play from your state	A qualified attorney, alongside your own state's gambling statutes
Gambling harm or loss of control	National Problem Gambling Helpline: 1-800-GAMBLER, free and confidential, 24/7

How we make money, stated plainly

Crypto Casinos earns commission when a reader signs up through some of the links on this site. That relationship is disclosed, and it does not buy ranking position, rating or favorable wording. Operators cannot pay to be placed higher or to have a limitation removed from a review. If you believe a specific write-up reads like an advert rather than an assessment, say so through the form and name the page — that's a legitimate complaint and we'll look at it.

Before you write about a bonus, check these

Most bonus questions we receive come down to a term that was in the offer all along. The headline number on an offer card is never the whole deal. Read the operator's promotion page alongside these points:

1. Playthrough multiple and what it applies to. A match bonus may require the bonus, or the bonus plus deposit, to be wagered a set number of times before withdrawal.
2. Game weighting. Slots usually contribute 100% toward wagering; blackjack, roulette, baccarat and live dealer tables often contribute far less or nothing.
3. Max bet while a bonus is active. Exceeding it is one of the most common reasons a balance is voided.
4. Expiry window. Bonus funds, free spins and cashback all have time limits.
5. Minimum qualifying deposit and whether your chosen coin qualifies.
6. Cashback mechanics. Cashback and rakeback are calculated on net losses or wagering over a defined period and may be paid as cash or as bonus funds with their own conditions.
7. Country and state exclusions — offshore operators self-restrict some US states, and eligibility varies by site.

You'll find fuller explanations of each of these across our reviews, and our responsible gambling resources cover deposit limits and self-exclusion where operators offer them.

Common queries about the operators we rank

These three come up most often in the messages we get, so it's worth answering here. Full reviews carry the detail; what follows is the short version, including the catch.

BetPanda — 10% weekly cashback, and why readers ask about it

BetPanda sits at the top of our table (editorial rating 10.0) largely because a recurring 10% weekly cashback is easier for a regular player to value than a one-off headline match. There's no deposit-matching arithmetic to unpick — it's a percentage back on a defined weekly period. The questions we field are about the detail the headline omits: check the qualifying period, whether cashback is calculated on net losses or turnover, whether it lands as withdrawable cash or bonus funds with playthrough, and any minimum threshold before it pays. The limitation is straightforward — cashback only returns value if you've lost, so it is worth less than a large first-deposit package to someone depositing once and cashing out. It's a retention mechanic, not free money.

CoinPoker Casino — 150% welcome bonus up to $2,000

Rated 9.9, CoinPoker Casino is the one readers write in about when they want the biggest headline number attached to a first deposit. A 150% match up to $2,000 is a large release ceiling, but ceilings are not payouts: to reach the maximum you'd need to deposit a substantial amount, and the bonus is subject to the operator's playthrough requirement, time limit and game weighting, which you must read on their promotions page before depositing. The drawback worth stating: big match bonuses lock your money to the site for longer than cashback does, and a max-bet breach during wagering can cost the lot. Casual players often extract more from smaller, simpler offers.

Cryptorino — 100% match up to 1 BTC plus 10% weekly cashback

Also rated 9.9, Cryptorino combines both structures — a first-deposit match denominated in BTC and ongoing weekly cashback. The BTC denomination is the thing readers underestimate. A bonus ceiling quoted in Bitcoin moves with the Bitcoin price, and so does the dollar value of anything you're holding on site mid-wagering. If you want dollar stability, deposit and play in a stablecoin like USDT or USDC where the operator supports it. The limitation: a 1 BTC maximum is unreachable for almost everyone, so judge the offer on what a realistic deposit of yours actually unlocks, not the headline.

The rest of the table

Punkz (20,000 USDT welcome bonus plus 15% cashback), Hyperlucky (20% daily cashback up to $10,000 plus 100 free spins), Winna (up to 60% rakeback and 25% instant cashback), Thrill (up to 70% rakeback plus 10% cashback), BC Game (four match bonuses up to $4,000 plus 400 free spins), Wild.io (up to 350% across the first three deposits plus 200 free spins) and Vave (up to 550 USDT plus up to €75 free bet and 5% cashback) all appear in our rankings. Every one of those figures is a maximum, and every one carries wagering conditions, time limits and eligibility rules set by the operator. Ask us about any of them and we'll tell you where the terms live.

Paying in and getting paid: the questions we get most

Crypto casinos take on-chain deposits and withdrawals from self-custody or exchange wallets. Commonly supported coins across this sector include Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and Dogecoin, with altcoin support varying site to site. Support is per-operator, so confirm your coin and network on the cashier page before you send anything.

• Network and gas fees are charged by the blockchain, not the casino. They vary by chain and congestion — Ethereum gas can dwarf a Litecoin fee on the same transfer.
• Confirmation times depend on the network and the number of confirmations the operator requires before crediting.
• "Instant" withdrawals are advertised speeds, not results we have measured. Payout still waits on network confirmation, and operators can hold a cash-out for manual or compliance review.
• Withdrawal limits — per transaction, daily and monthly — are set by the operator and often loosen with VIP tier.
• Price volatility is a real cost. A balance held in BTC or ETH can be worth materially less by the time it clears, regardless of how you did at the tables. Stablecoins reduce that exposure.
• Wrong-network transfers are usually unrecoverable. Neither we nor the casino can reverse them.

What's actually on these sites

If you're writing to ask what a given crypto casino offers, the categories are broadly consistent across the operators we rank: slot libraries from providers such as Pragmatic Play, NetEnt and others; live dealer rooms including blackjack, roulette and baccarat, with Evolution a common supplier; RNG table games; and the crypto-native originals — crash, dice, plinko and in-house titles, many of which publish provably fair seeds you can verify yourself. Several of these operators also run a sportsbook alongside the casino, and some offer poker; those sit under separate terms, separate bonuses and separate wagering rules, so a casino bonus rarely clears on sports bets. Specific title counts and provider lineups change, so check the lobby rather than trusting any number you read second-hand — including ours if it's gone stale, which is exactly the kind of correction we want sent in.

Verification, anonymity and the limits of what we'll advise on

Some crypto casinos allow play with minimal registration; others require identity verification at signup, at a withdrawal threshold, or when a compliance flag triggers. Even a site marketed as no-KYC can request documents later under its own terms. Crypto is pseudonymous, not anonymous — on-chain activity is public and traceable.

We won't help anyone provide false details, or work around state geoblocks, KYC, anti-money-laundering or sanctions checks, and we don't treat reduced verification as a way to conceal income or avoid tax. Messages asking for that won't get a useful reply. Questions about what a site's verification policy actually says, or why a withdrawal triggered a check, are fair game and we're happy to explain.

Age, legality and your own responsibility

You must be at least 18 to use this site and to gamble at the operators we cover. Some operators and some state rules set the minimum at 21 — check the individual site's stated minimum and your own state's rules, and follow whichever is higher.

Online casino gaming is not legalized federally in the US. Regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those operators do not run on cryptocurrency. The crypto casinos compared on thecuretocancersummit.com are offshore, licensed in jurisdictions such as Curaçao or Anjouan rather than by any US regulator. For US players that is a legal grey area, not a settled legality, and we won't present it as anything else. Availability differs by state, operators self-restrict certain states, and you must check your own state's laws before playing. For anything specific to your situation, consult a qualified attorney; for winnings and crypto gains, consult a tax professional.

Because these sites are licensed offshore, the player protections you'd get from a state-regulated operator may not apply. Dispute resolution, self-exclusion and deposit-limit tools vary, and some sites offer little. That's worth knowing before you deposit, not after.

Gamble with money you can afford to lose

Every game on every site listed here is built to return less than it takes over time. There is no strategy, coin or bonus that changes that. Gambling is entertainment with a cost, not income and not a fix for money trouble. If it's stopped feeling like entertainment, or you're betting to recover losses, call the National Problem Gambling Helpline at 1-800-GAMBLER — free, confidential and available 24/7. Our responsible gambling page lists further tools and support.

How we assess the sites we rank

So you know what you're contacting us about: our reviews are research-based. We read operator terms, promotion pages, licensing disclosures and cashier documentation, and we compare claims across sources. We do not claim to have deposited, played or withdrawn at these sites, and any speed or payout figure described as fast is the operator's advertised claim, not a measurement of ours. Editorial ratings are our own scores, not aggregated customer reviews. Findings were last verified on Sep 23, 2026 — bonus terms in particular change without notice, and the operator's own page always overrides ours.

Weighted assessment covers coin and stablecoin support, on-chain deposit and withdrawal handling, advertised payout speed and stated limits, bonus structure and the fairness of its wagering terms, game range including originals and live dealer, provably fair and RNG audit provisions, security features such as two-factor authentication, licensing transparency, responsible gambling tooling, and support responsiveness. Commission never factors in.

Getting a useful reply

Include the page you're writing about, the operator name, and — for bonus questions — the exact promotion wording you're looking at. Screenshots help. We can't discuss another person's account, and we won't ask you for wallet keys, seed phrases, passwords or verification documents. Nobody legitimate will. If a message claiming to come from us asks for any of those, it isn't us.

More about who writes this site and how the team works is on our about page, and the rules covering use of thecuretocancersummit.com are set out in our terms and conditions. Written by Lily Lawson; corrections and challenges are welcome, and they get read.